Question 1

Why use soy wax?

Accepted Answer

*     A candle made from soy wax burns cleaner than paraffin candles.   *     Soy candles are natural since they’re made from soybeans.   *     Soy candles burn 50% longer than paraffin candles.   *     Soy wax candles are much healthier for humans, pets, and the environment.   *     Soy wax cleans up easier (just use soap and water) when the wax is spilled onto candle holders, carpet, and furniture pieces.

Question 2

Wicks

Accepted Answer

If your wick has a “ball of black” on it which crumbles down, it is called "mushrooming".   This mushrooming effect will be reduced if you make sure to trim your wick down before each time it is burned.

Question 3

Frosting / Wet Spots

Accepted Answer

Frost:  Please note that if the product encounters extreme temperature changes (usually in shipping), it is possible for the candle to “frost” which creates small, crystallized spots in the wax.  Wet Spots: Please note that if the product encounters extreme temperature changes (usually in shipping), it is possible for the wax to pull away from the glass.  Frosting and wet spots do not affect the soy wax, or how it burns, it in fact, it can appear on all types of soy wax and is a sign that the wax is 100% natural.

FAQ